Response officers in South London are looking after vulnerable elderly and isolated people in the community by paying them special visits.
Operation Nogi was launched in August 2019 by the police to assist the elderly community in Croydon. Based on the success of this, this scheme was introduced across the South Basic Command Unit (BCU) encompassing Croydon, Bromley, and Sutton.
Many of the residents have not spoken to anyone since the outbreak and they have expressed their gratitude to officers for visiting them – including a 78-year-old man from Coulsdon who was almost conned out of £40,000 in an investment scam, but he avoided being a victim thanks to advice given to him during a visit.
Please access this link for further information - http://news.met.police.uk/news/officers-in-south-london-paying-special-visits-to-the-elderly-and-isolated-400052?utm_campaign=send_list
We have adapted our service.
We have suspended our Sutton office’s face to face drop-in service.
We have suspended face to face outreach services.
We are providing advice exclusively by telephone and online.
We are all working from home / away from the office.
We are running our usual telephone and online service.
People needing information and advice can contact us as usual, Monday to Friday, 9.00 am to 5.00
pm – 020 8405 3552 - or online at www.suttonalps.org.uk. We are continuing to provide our full range
of information and advice (by telephone and online) including the following:
Tel. 020 8405 3552
Facebook Page: Citizens Advice Sutton
‘My Support Space’ is a range of online tools to help victims cope and move forwards after a crime.
This is a free, safe, secure and confidential space where victims can choose how they want to be supported after a crime. Please access via this link
Safeguarding is everyone's business.
This short three-minute video provides advice to volunteers regarding safeguarding and reporting -
COVID-19, social isolation and safeguarding adults
We recognise that these are difficult times where all of us are in varying states of isolation and we may feel a sense of being ignored. We want you to feel reassured that your safety remains our priority.
The Council have implemented robust plans to ensure vital services continue running during this period, in particular care for older and vulnerable people. For further details please visit www.sutton.gov.uk/covid19
Please be patient as routine reviews and non-urgent assessments will have to be delayed. Nevertheless, should you feel that either your needs or that of your loved ones has increased, please complete an on-line self assessment so these can be considered in order to assist social care triage urgent cases.
Please send completed forms to:
Adult Social Services, 3rd Floor Civic Offices, St Nicholas Way, Sutton SM1 1EA
Or alternatively, email the scanned form to email@example.com
The priority across social services has to be ensuring that the most vulnerable in our borough are safe. Safeguarding adults and children means protecting the most vulnerable from abuse and neglect.
If you see something, are told something or an occurrence or event does not feel right to you, do not hesitate to report this incident. Our channels of reporting safeguarding remain open.
To report adult concerns, please email firstname.lastname@example.org or phone 020 8770 6770. Further advice on fire safety, domestic abuse assistance and protection on scams can be found at www.suttonsab.org.uk
If you need some help or would like someone to call you for a chat during the COVID-19 (Coronavirus) outbreak, please email: email@example.com email or call 020 8770 5000, option 6.
In an emergency, please call 999.
For further information and guidance -
To view the advice on Coronavirus from Public Health England, please visit this website.
Wishing you all the best of health