We are delighted to launch the Sutton Care Hub, a new single point of access for guidance, resources and information for all staff working across all Sutton’s provider services, in partnership with South West London CCG.
Surviving Economic Abuse is running a series of free webinars over the next few months, increasing understanding and awareness of economic abuse across six key issues. These include privately owned housing, banking, coerced debt, children, COVID-19 and the police.
If you have any questions in the meantime, please email training@survivingeconomicabuse.org.
Webinar dates
Subject | Date | Time | Link to register in advance |
Coerced debt | 13 November | 10am–12pm | https://zoom.us/webinar/register/WN_nqLWU4ybTRyvd4olDK-aMQ |
Privately owned housing | 2 December | 2pm–4pm | https://zoom.us/webinar/register/WN_suaOw6bkR4WX1tZ4xwzM2w |
Banking | 10 December | 10am–12pm | https://zoom.us/webinar/register/WN_09QM5hFVTsSmcEpGQgdN5Q |
COVID-19, a rapid review | 11 December | 10am–11.15am | https://zoom.us/webinar/register/WN_j_fTLZUzROuISJvqbo4ilg |
Police | 15 December | 2pm–4pm | https://zoom.us/webinar/register/WN_PKTpo-0lTlSPl7ixwv4wfQ |
Economic abuse and children | 16 December | 1pm–3pm | https://zoom.us/webinar/register/WN_TssBczJJQeGufIIb28rIjw |
A Crisis Café for Sutton
A Crisis Café is a safe, welcoming space where people can go for support outside of normal working hours, instead of using A&E or other urgent services. It is for people who are feeling emotionally distressed or experiencing severe mental health difficulties.
Sutton Mental Health Foundation is working with NHS Sut commissioners to look at setting up a pilot Crisis Café in Sutton. They are keen to hear the views of people who have used mental health services and those who might use this service. They would like to find out what people would find useful and what might help them in a mental health crisis. The Crisis Café consultation is currently open for service users and there will be additional surveys for carers and professionals. To take the survey or for more information visit smhf.org.uk/crisiscafe or email your comments to crisiscafe@smhf.org.uk or call 020 8770 0172 to tell us your views.
Scam training
It will take about 15 minutes to complete this scams training. It will give you the tools to recognising scams and assisting those who could potentially become 'victims' of scams.
If you think you have been scammed, contact your bank first
Report it to Action Fraud on 0300 123 2040 or www.actionfraud.police.uk to help stop it happening to others
Get advice and report it to Trading Standards through the Citizens Advice consumer service on 0808 223 1133 or online advice at www.adviceguide.org.uk
The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues.
It is important that all complaints are referred to the Citizens Advice consumer service as they maintain a national database of complaints that provides an invaluable source of information and intelligence to the trading standards community
Details of all consumer enquiries, dealt with by the Citizens Advice consumer helpline, are made available to Trading Standards
If you are in immediate danger, contact the police on 999
To learn more about different types of scams and how to protect yourself and others, visit www.FriendsAgainstScams.org.uk and complete the free online training.
Becoming a SCAM MARSHAL
A Scam Marshal is any resident in the UK who has been targeted by a scam and now wants to fight back and take a stand against scams.
Scam Marshals do this by sharing their own experiences, helping others to report and recognise scams and sending any scam mail that they receive to the National Trading Standards Scams Team so that it can be utilised as evidence in future investigative and enforcement work.
Visit www.FriendsAgainstScams.org.uk/ScamMarshals for more information and to sign up.
Please take a look at the Scam Factsheet and please share this with friends and colleagues.
Useful Telephone Numbers
SUTTON COUNCIL |
0208 770 5070 |
KINGSTON COUNCIL |
0208 547 5000 |
THAMES WATER |
0800 316 9800 |
SUTTON AND EAST SURREY WATER |
01737 772000 |
BRITISH GAS |
0800 072 8625 |
EDF ENERGY |
0800 269 450 |
E-ON |
0345 052 0000 |
NPOWER |
0800 073 3000 |
POLICE |
In an emergency call 999 Textphone 18000 |
POLICE |
Non-emergency 101 Textphone 18001 101 |
LONDON FIRE BRIGADE |
0208 555 1200 In an emergency dial 999 |
ACTION FRAUD Fraud Reporting Service |
0300 123 2040 Textphone 0300 123 2050 |
CITIZENS ADVICE CONSUMER SERVICE |
0808 223 1133 |
MAILING PREFERENCE SERVICE |
0207 291 3310 or www.mpsonline.org.uk |
TELEPHONE PREFERENCE SERVICE |
0207 291 3320 or www.tpsonline.org.uk |
Advocacy for All is totally independent of statutory organisations and all other service delivery and is free from conflict of interest. AfA’s culture supports Advocates to promote their independence with individuals, professionals, and other stakeholders; Advocates will be free from influence and conflict of interest so that they can represent the person for whom they advocate. ADVOCACY CHARTER
Advocacy for All is a locally-rooted advocacy organisation with a strong history, that exists to give people a voice through one to one advocacy and self-advocacy groups. We believe that Bigger Voices = Better Lives.
Our approach is person-centred, empowering, and rights-focussed. We place a strong value on supporting people to be as independent as possible.
We believe that being fair, valuing diversity, and involving people are extremely important. These are our values.
The quality of our services is important to us and we work hard to make sure that our organisation is the best that it can be.
We have professional staff and volunteers who are approachable, friendly and caring, passionate and inclusive. We work with vulnerable people to give them bigger voices so that they can have better lives.
Our funding comes from a variety of Local Authority contracts, external grants and donations.
How to make a referral:
If you are unsure about making a referral you can speak to our referrals team who will assist you in making your referral and check eligibility of your client, we are here to help.
Contact our referrals team on tel : 0345 310 1812
Website for information about types of advocacy https://www.advocacyforall.org.uk/
Download referral forms: https://www.advocacyforall.org.uk/make-a-referral/
Please refer to this link to access the poster