Coronavirus (COVID-19) Update - safeguarding referral process continuing as normal

COVID-19, social isolation and safeguarding adults

We recognise that these are difficult times where all of us are in varying states of isolation and we may feel a sense of being ignored. We want you to feel reassured that your safety remains our priority.

The Council have implemented robust plans to ensure vital services continue running during this period, in particular care for older and vulnerable people. For further details please visit www.sutton.gov.uk/covid19

Please be patient as routine reviews and non-urgent assessments will have to be delayed.  Nevertheless, should you feel that either your needs or that of your loved ones has increased, please complete an on-line self assessment so these can be considered in order to assist social care triage urgent cases.

Please send completed forms to:

  • Adult Social Services, 3rd Floor Civic Offices, St Nicholas Way, Sutton SM1 1EA

  • Or alternatively, email the scanned form to referralpoint@sutton.gov.uk

The priority across social services has to be ensuring that the most vulnerable in our borough are safe. Safeguarding adults and children means protecting the most vulnerable from abuse and neglect.

If you see something, are told something or an occurrence or event does not feel right to you, do not hesitate to report this incident. Our channels of reporting safeguarding remain open.

To report adult concerns, please email referralpoint@sutton.gov.uk or phone 020 8770 6770. Further advice on fire safety, domestic abuse assistance and protection on scams can be found at www.suttonsab.org.uk

If you need some help or would like someone to call you for a chat during the COVID-19 (Coronavirus) outbreak, please email: coronvirushelp@sutton.gov.uk email or call 020 8770 5000, option 6.

In an emergency, please call 999.

Click here for further information and guidance related to Coronavirus